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iFinance - AP Inbox should also process credit notes as well as invoices.
If all our suppliers are sending the invoices and credit notes to the specified email address that is linked to the AP Inbox, why does it not deal with both?
To treat it differently is inefficient and process heavy
I agree with this. My purchase officer /accounts assistant currently have to download the credit note from AP Inbox, save it, post it directly to the supplier and delete the one in AP Inbox. This is a clumsy method and admin heavy, but currently the best option we have.