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Created by Guest
Created on Jan 21, 2026

Missed Registration Email is not sent where pupil(a) marked as Out of School in that class

If a pupil in the class is marked as Out of School, the teacher does not get the missed registration reminder, even if they have not registered any of the other pupils.

This is a clear oversight as the teacher themself has not registered any pupils, so should receive the missed registration email.

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  • Admin
    Lyndsey Whittington
    Jan 23, 2026

    This is a bug which we are currently investigating a fix for. I will update with the release date once it is confirmed.

1 MERGED

Missed Registration: additional settings for when reminder emails are triggered

Merged
At present, the Missed Registrations only send emails when none of the registrations have been taken for that class/teaching set/tutor group. This means, if an Out of School is inserted in advance and the teacher doesn't take the register, then no...
Guest 10 days ago in Registration Manager 1 Now