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Status Awaiting Review
Categories Batch API
Created by Guest
Created on Dec 22, 2025

Replace 'Default' with either 'Yes' or 'No' for the Parental Responsibility field

Currently the Batch API returns the value 'Default' when the Parental Responsibility is either 'Default Value (No)' or 'Default Value (Yes)', making it impossible to know whether the parent actually has parental responsibility or not. This has been highlighted by iSAMS to be confusing 'We are aware that there has been some confusion about the value being returned for the parental responsibility field for student contacts.' The suggested workaround is 'When ‘Default’ is returned from the 'Contacts' method, integrators should use the Control Panel 'Contact Types' method to get the default parental responsibility for the contact type associated with the contact.'

It would make more sense to just return the values of either 'Yes' or 'No' so that it works in the exact same way as exporting the information directly from iSAMS via the 'Export Wizard'.


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